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Terms and Conditions

OVERVIEW

Welcome to the Flormiss website (“we”, “us”, “our”, “this Site” and “the Site”).

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Therefore, we request that you read these Terms of Use carefully before using the Site. Please note that these Terms of Use do not create a confidential relationship between you and FLORMISS.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Your use of the Site is also subject to our Privacy Policy. Therefore, please also review the Privacy Policy carefully before using the Site. If there is any conflict between the provisions within these Terms of Use and the provisions within the Privacy Policy, the provisions of the Privacy Policy will apply.

action which is intended, or would reasonably be expected, to harm the Company or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity to the Company in case you haven’t heard back from us for at least 4 working days. If violating this term, we reserve us the right to terminate the contract without any compensation.

1. Eligibility

You must be at least 13 years old to Use the Site. If you are under the age of majority in your state of residence (a minor), your parent or legal guardian must agree to these Terms on your behalf, and you may only access and Use the Site with permission from your parent or legal guardian. By using the Site, you represent and warrant that: (a) all information you submit during Account registration is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) your Use of the Site does not violate any applicable law or regulation. Your profile and Account may be terminated and deleted without warning if we believe that you are under 13 years of age, if we believe that you are under 18 years of age and you represent yourself as 18 or older, or if we believe you are over 18 and represent yourself as under 18.

2. Accounts & Registration

You must set up a user account to use certain features of the Site ("Account"), such as when you register for a shopping account and participate in services including Wish List, Product Reviews, and Flormiss Social. You will need to provide a password, username, and other information such as your name and email address. You are solely responsible for keeping your Account information confidential. You may not transfer, sell, assign, or sublicense your Account to any third party without our prior written approval. You are solely responsible for all usage or activity on the Site that occurs under your Account, including, but not limited to, Use of the Site by any person who uses your Account, with or without authorization. You agree to notify Flormiss customer service immediately of any unauthorized use or any other breach of security on your Account. Nordstrom will not be liable for losses incurred as a result of an unauthorized use of a password or account. Personal information submitted through the Site is governed according to FLORMISS's Privacy Policy.

3.Merchandise Availability

Merchandise availability on our Site is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via email. You can always verify availability by joining us in Chat. You will receive a shipping confirmation email once your items have shipped.

4.Product Description

Flormiss attempt to be as accurate as possible. However, Flormiss doesn't warrant that product descriptions, prices, given amounts or other content on Flormiss are accurate, complete, error-free, and reliable.

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor or mobile device and may not be accurate. Additionally, from time to time there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and/or availability. As a result, we do not guarantee the accuracy or completeness of any information on the Site, including prices, product images, specifications, and/or availability. Flormiss reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you do not wish to continue your purchase after pricing or other information has been corrected, please contact us right away.

5.Errors, Inaccuracies, and Omissions

Occasionally there may be information on this Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Site is inaccurate at any time without prior notice (including after you have submitted your order). We apologize for any inconveniences.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

6. Transactions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy

7.Comments, Feedback & Other Submissions

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information, and other submissions disclosed, submitted or offered to Flormiss using this Site or otherwise (collectively, "Comments") are not confidential. You hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to exploit the Comments in any manner and for any purpose, including to improve the Site and create other products and services.

8.Use of and Comments to Material

If you disagree with any material you find on the Site, we recommend that you respond by noting your disagreement in an appropriate site forum where there is one. We also invite you to bring to our attention any material you believe to be factually inaccurate by contacting us through the Contact Us page.

The material that appears on the Site is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before you act on information you've found on the Site, you should confirm any facts that are important to your decision. Flormiss and its information providers make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the information on the Site. Flormiss is not responsible for, and cannot guarantee the performance of goods and services provided by our advertisers or others to whose sites we link. A link to another website does not constitute an endorsement of that site (nor of any product, service, or other material offered on that site) by Flormiss or its licensors.

9.Pricing

Prices for our products are subject to change without notice.

Prices for products offered through Flormiss are subject to change as determined by us at our discretion. Such pricing policy applies to all products, including products that you may have purchased previously through Flormiss.

10. Privacy

Any personal information that you provide to Flormiss is subject to our Privacy Policy. Please review the Privacy Policy for more information about how we collect and use personal information.

11.User Content

Certain features of the Site may permit users to upload, submit, and post content to the Site, including messages, reviews, photos, video, images, folders, data, text, and other types of works ("User Content") and to publish User Content on the Site. Flormiss uses a variety of third-party social media websites, communication services, and media channels such as Facebook, Twitter, and Instagram (collectively, "Social Media Assets") to communicate and interact with our customers. Any content or materials submitted or posted to these Social Media Assets will be considered User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Site or Social Media Assets. You retain any copyright and other proprietary rights that you may hold in the User Content that you post to the Site.

Flormiss does not endorse, support, sanction, encourage, verify, or agree with the comments, opinions, or statements posted on forums, blogs, or otherwise contained in the Site and expressly disclaims any and all liability in connection with User Content submissions. Flormiss disclaims any and all liability in connection with User Content, and you agree that Nordstrom and its third-party service providers are not responsible, and shall have no liability to you, with respect to any User Content.

If you are a Flormiss employee and submit a review as part of your User Content, you must disclose your employment status within that review.

By providing User Content via the Site or Social Media Assets, you affirm, represent, and warrant that:

a) you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Flormiss and users of the Site to use and distribute your User Content as necessary to exercise the licenses granted by you in these Terms, in the manner contemplated by Flormiss, the Site, and these Terms;

b) your User Content, and the use of your User Content as contemplated by these Terms, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Nordstrom to violate any law or regulation or otherwise cause liability for Flormiss;

c) if you are a Flormiss employee, that you have disclosed this fact in any review you have submitted; and

d) your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate

12.Acceptable Use

You are responsible for your Use of the Site. Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When you Use the Site, you may not:

• violate any law or regulation;

• violate, infringe, or misappropriate other people's intellectual property, privacy, publicity, or other legal rights;

• post or share anything that is illegal, abusive, harassing, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;

• submit, send, post, upload, or otherwise make available unsolicited or unauthorized advertising or commercial communications, such as spam, advertising, promotional materials, junk mail, chain letters, or any other form of solicitation;

• advertise to, or solicit, any user to buy or sell any products or services, or use any information obtained from the Site to contact, advertise to, solicit, or sell to any user without their prior explicit consent;

• submit any content linking to multilevel marketing schemes, pyramid schemes, or off-topic content;

• engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Site;

• alter or tamper with any Contents, information, or materials on or associated with the Site;

• transmit any viruses, malicious code, or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems;

• post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or any other personally identifiable or private information from any user;

• disrupt, overwhelm, attack, modify or interfere with the Site or its associated software, hardware, or servers in any way;

• take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our infrastructure;

• impede or interfere with others' Use of the Site;

• abuse, defame, threaten, intimidate, stalk, harass, or harm another individual;

• impersonate any person or entity or perform any other similar fraudulent activity, such as phishing

• use any robots, spiders, scrapers, or any other automated means to access the Site for any purpose;

• use any means to scrape or crawl any web pages contained on the Site;

• attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect or restrict access to the Site;

• attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Site; or

• advocate, encourage, or assist any third party in doing any of the foregoing.

13.Indemnity

You shall indemnify and hold harmless Flormiss and its affiliates, third parties, subsidiaries, respective officers, employees, directors, and agents from any claim, demand, actions, or penalties, including the attorneys' fees, made by any third party due to your breach of the User Agreement, Terms & Conditions Notice, rules, regulations or rights of the third party.

14.Force Majeure

Flormiss shall have no liability to you for any interruption or delay in the access to websites, mobile sites, or applications, irrespective of any cause.

15.Arbitration

If any dispute arises between you and Flormiss in connection with validity, interpretation, implementation, or alleged breach of any provision of the User Agreement and/or Terms & Conditions Notice, said dispute shall first be referred to a sole arbitrator who shall be an independent and neutral third party identified by Flormiss.

16.Applicable law

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of France.

17.Sales, Customs and Value-Added Taxes

In an effort to remain compliant with respective consumer legislation, we strongly encourage our customers to maintain good standing with respect to custom and value-added taxes or VAT, where applicable.

Due to separate and applicable tax jurisdictions, the end customers' purchases may be subject to specific sales, custom or VAT, and the shipping time and associated cost may increase.

18. Links to Other Websites & Services

This Site may include links to other websites maintained by third parties ("Linked Sites"). Flormiss provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Flormiss of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave the Flormiss Site. Linked Sites are not under the control of Flormissand Flormiss is not responsible for the contents of any Linked Site.

19.No Soliciting or Spamming

You agree not to use the Site to advertise, or to solicit anyone to buy or sell, products or services, nor to solicit anyone to make donations of any kind, without our express written approval.

From time to time, users post their email addresses in our chat rooms, forums, blogs, and other public posting areas. You may not gather these email addresses for commercial or illegal purposes, such as sending unsolicited or unrequested emails or instant messages.

20.Termination

These Terms constitute an agreement that is effective unless and until terminated by Flormiss. Flormissmay, at its sole discretion, terminate these Terms or your Account on the Site, or suspend or terminate your access to the Site, at any time for any reason or no reason, with or without notice. You may terminate your Account at any time by contacting Flormiss customer service. If in Flormiss's sole discretion you fail to comply with any term or provision of these Terms, Flormiss may terminate your Account and deny you access to the Site.

21.Other

No waiver of any provisions in these Terms of Use shall be deemed a further or continuing waiver of such provision or any other provision.

Additionally, if any provision of these Terms of Use is found to be void, unlawful or unenforceable for any reason, that portion shall be deemed severable from these terms and shall not otherwise affect the validity and enforceability of any remaining provisions.

Flormissenters into this Agreement on its own behalf and on behalf of each of its worldwide affiliates. Accordingly, Flormiss holds the benefit of and may enforce this Agreement on behalf of those affiliates. Flormissreserves the right to pursue any remedy available to it at law or in equity if you breach this Agreement.

We last updated our Terms and Conditions on June 4, 2023.

22.Contact Information

Questions about the terms and conditions should be sent to us at [email protected]